• Establish and sustain Bulgaria as a leading global outsourcing destination and preferred and trusted business partner
  • Facilitate and support the efforts of other countries in the development of the entire region as business and outsourcing destination
  • Work for the balanced development and growth of all regions in Bulgaria and positioning cities on the outsourcing map
  • Facilitate growth and work for the improvement of legal and economic environment for conducting outsourcing business in Bulgaria
  • Work with government to shape policies in all key areas for the development of outsourcing industry, including education and skill development, transport and infrastructure, trade and business services
  • Expand the country’s pool of educated and skilled talent, retain and attract professionals and support their development
  • Act as a hub for best practice and knowledge collection and sharing for the outsourcing sector
  • Support the needs of its members and deliver thought leadership and education on all aspects of outsourcing
  • Contribute to the development of civil society, science and technologies and the establishment of social values towards entrepreneurship and economic initiative within the Bulgarian culturaland national traditions