Full member

Sofica Group

Founded in 2004, Sofica Group has become the largest BPO provider in Bulgaria in terms of size, stability and quality of services and one of the leading and fastest-growing outsourcing companies in Central and Eastern Europe. The company is part of TeleTech Holdings Inc. (NASDAQ: TTEC), a leading global provider of technology-based customer engagement solutions.

Our experience allows us to provide leading global and local clients with a broad range of tailored BPO (Business Process Outsourcing), ITO (Information Technology Outsourcing) and HRO (Human Resource Outsourcing) services.

Sofica’s mission is to bring value to every business process we serve through our strong and professional team, agile business model and by utilizing the state of the art technology.


Business Process Outsourcing
Human Resources Outsourcing
Information Technology Outsourcing

Contact points