Bulgaria is the most attractive location for outsourcing in Europe
Bulgaria is the most attractive location for outsourcing in Europe. Our country is the only one on the Old continent, which is in the top 10 in the world ranking of the most attractive destinations for outsourcing, according to a survey of 51 countries done by the analyst company A.T. Kearney. Bulgaria occupies ninth place by climbing eight places in the prestigious index compared to 2011, when the last survey was done. So for the second time in seven years the country enters the top ten most attractive destinations for the development of the outsourcing sector in the world.
"Bulgaria is among the leaders and it is a great acknowledgment of the efforts that our outsourcing industry is making, for its maturity and its potential for even greater economic contribution to the country and the region", said Stefan Bumov, Chairman of the Bulgarian outsourcing association.
India, China, and Malaysia remain the top three destinations, and Asia continues to dominate, with six of its countries among the top 10. Central Europe offers mature industry and highly skilled players at around 50 percent of the cost of Western Europe, and that cost advantage increases in Southeast Europe.
A.T. Kearney released its Global Services Location Index™ (GSLI), which analyzes and ranks the top 51 countries worldwide based on metrics in three categories: financial attractiveness, business environment, and people skills and availability. The ranking brings rigor to companies’ location decisions in the globalized services labor market, in particular for back-office functions and business process ountsourcig.